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ZEISMO

Refund and cancellation policy

Cancel any time. Refunds when we got it wrong.

Last updated 10 September 2026.

Cancelling a plan

You cancel from your own billing page, at any time, without contacting anyone.

The plan stays fully active until the end of the period you already paid for. There are no partial charges after you cancel.

When the period ends your account drops to the Free plan. Your data is kept, untouched, for 30 more days; you can export it or come back and pick up where you left off.

Refunds

If a paid feature does not work as described on this site and we cannot fix it within a reasonable time, we refund the unused part of the current period to the card that paid.

A plan you simply did not use is not a fault on our side, so an unused month is not refunded. Cancel before the next renewal instead; it is one click.

Prepaid credit packs for the bot are consumed as the bot answers and are not refundable once used. An unused pack bought by mistake is refunded if you tell us within 14 days.

Refunds are issued through Stripe to the original payment method and normally appear within 5 to 10 working days depending on your bank.

Duplicate or mistaken charges

Email online@zeismo.com with the date and amount. A duplicate charge is refunded in full as soon as we can see it, usually the same working day.

Chargebacks

Please write to us before opening a dispute with your bank. A refund we can issue directly is faster for you and does not suspend the account while the bank investigates.

Who this covers

This policy applies to subscriptions and credit packs bought from Wearlisty Solutions LLC, a Florida limited liability company, through app.zeismo.com or crm.zeismo.com. It does not replace any statutory right you have where you live.