Data retention policy
What we keep, for how long, and why.
Last updated September 17, 2026. This page is part of the privacy policy and uses the same definitions.
| Data | Kept for | Your control |
|---|---|---|
| Account and workspace records | For the active relationship and necessary closure, support or legal follow-up | Use available account controls or email online@zeismo.com. Some records have separate obligations. |
| CRM workspaces | Active plan, followed by the configured 30-day cancellation grace period | Export needed records before the grace period ends. Scheduled purge and notices depend on the service scheduler. |
| Billing, invoices and disputes | For applicable tax, accounting and legal obligations | Some records must remain after account closure; ask about the requirements applicable to your purchase. |
| Plugin accounts, licenses, versions and usage | While needed to provide entitlements, support, updates, abuse prevention and resolve disputes | Disconnecting the plugin does not erase server-held license or transaction history. Contact us about deletion. |
| SEO settings and security records in WordPress | Under the website operator’s settings and backups | Current Security AI event default: 60 days; configurable 7 to 365 days. Raw IP cleanup after 90 days. Requires working scheduled maintenance. |
| AI inputs, conversations and generated results | For the requested task, workspace history where stored, support and applicable provider terms | Delete available workspace records or request assistance. Provider retention is not necessarily identical to ZEISMO retention. |
| Careers applications and assessments | For the recruitment process and necessary decision follow-up or legal obligations | Request withdrawal or deletion by email. We do not claim an automatic fixed-duration purge for applications. |
| Anonymous Careers funnel events | Up to one year | Daily rotating hashes, funnel stages, selected work area and campaign labels only. Do Not Track and Global Privacy Control are respected. |
| Enquiries, call requests and support | For handling the request and necessary business or dispute follow-up | Email us to request access or deletion. |
| Platform security events | Current scheduled cleanup: 90 days | Other application, web-server and incident records may have different operational or preservation needs. |
| Website measurement and advertising | According to the event store and provider’s applicable retention; consent preference up to 180 days | Cookie settings controls future optional Meta tracking. Withdrawal does not delete earlier records at the provider. |
| Backups | Routine database backup rotation: 30 days; separately retained recovery copies may differ | Deletion from active services does not instantly remove every backup. Contact us about the applicable recovery and preservation copies. |
Retention depends on the purpose, applicable legal duties and any justified preservation requirement. We respond to requests within the deadline required by the law that applies. Contact online@zeismo.com for the records and services relevant to you.
Read the main privacy policy for purposes, recipients, international processing and your regional rights. It covers all ZEISMO products and explains the difference between ZEISMO-held records and data controlled by a customer’s WordPress installation.